Description
We are seeking a Senior **UX Designer** with solid experience designing user-centered digital experiences and leading the end-to-end definition of **User Journeys**.
The ideal candidate combines strategic thinking, research, interaction design, and the ability to transform business needs into intuitive and scalable experiences.
**Responsibilities**
* Design and optimize User Journeys and Customer Journeys.
* Design end\-to\-end experiences for web and mobile digital products.
* Conduct user research and behavioral analysis.
* Create wireframes, user flows, prototypes, and experience maps.
* Collaborate with product, development, and business teams.
* Identify pain points and propose experience improvements.
* Validate solutions through usability testing.
**Requirements**
* Experience as a UX Designer, Customer Experience Designer, or similar role.
* Experience creating complex User Journeys.
* Proficiency with tools such as Figma, Miro, and prototyping tools.
* Knowledge of UX Research and user-centered methodologies.
* Experience creating User Flows, Journey Maps, and prototypes.
* Business- and user-experience-oriented strategic thinking.
* Communication skills to present and defend design decisions.
**Desirable**
* Knowledge of insurance and insurance commercial processes.
* Knowledge of UI Design.
**We Offer**
* Work on high-impact projects.
* A collaborative, innovation-oriented environment.
* Remote work (Home Office), with office attendance only when required by User Journey research.
* Competitive salary based on experience.
* Contract from June to December 2026, including statutory benefits.