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Senior UX Designer / Customer Experience Designer

Indeed

Company

Job typeFull-time
Workplace typeRemote
Experience levelMore than 10 years
Education levelNo degree limit

Description

We are seeking a Senior **UX Designer** with solid experience designing user-centered digital experiences and leading the end-to-end definition of **User Journeys**. The ideal candidate combines strategic thinking, research, interaction design, and the ability to transform business needs into intuitive and scalable experiences. **Responsibilities** * Design and optimize User Journeys and Customer Journeys. * Design end\-to\-end experiences for web and mobile digital products. * Conduct user research and behavioral analysis. * Create wireframes, user flows, prototypes, and experience maps. * Collaborate with product, development, and business teams. * Identify pain points and propose experience improvements. * Validate solutions through usability testing. **Requirements** * Experience as a UX Designer, Customer Experience Designer, or similar role. * Experience creating complex User Journeys. * Proficiency with tools such as Figma, Miro, and prototyping tools. * Knowledge of UX Research and user-centered methodologies. * Experience creating User Flows, Journey Maps, and prototypes. * Business- and user-experience-oriented strategic thinking. * Communication skills to present and defend design decisions. **Desirable** * Knowledge of insurance and insurance commercial processes. * Knowledge of UI Design. **We Offer** * Work on high-impact projects. * A collaborative, innovation-oriented environment. * Remote work (Home Office), with office attendance only when required by User Journey research. * Competitive salary based on experience. * Contract from June to December 2026, including statutory benefits.

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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