Agile Coach Manager

Description

Job Summary: AXA Mexico is seeking a professional to drive the effective adoption of agile methodologies and UX, fostering a culture of continuous improvement and user-centered solution design. Key Highlights: 1. Drives the adoption of agile methodologies and UX across the organization. 2. Fosters a culture of continuous improvement and user-centered design. 3. Provides professional development, growth, and autonomy to lead change. Job Description: **At AXA Mexico, we seek individuals who dare to challenge boundaries and drive progress toward a better world!** If you are not afraid of challenges, wish to grow, and want to leave a lasting impact, this is your opportunity to experience a transformative journey — one that changes lives, including your own. Are you ready to reach your full potential and make a difference? Join our team and become part of an organization that respects diversity, fosters inclusion, and promotes innovation. Here, every step you take brings you closer to your best self. **Job Objective:** Drive the effective adoption of agile methodologies across the organization through training and team development in agile practices and user experience (UX). Promote a culture of continuous improvement aligned with organizational strategy, integrating user-centered practices to design solutions that deliver greater value and effectiveness. Additionally, identify and flag potential deviations during implementation to ensure successful and sustainable adoption. **Responsibilities:** * Design and implement agile and UX training and development programs for teams and leaders across the organization. * Conduct assessments to evaluate the current state of organizational teams’ agility, proposing action plans to improve performance. * Provide individual and group coaching to work teams to foster self-organization, shared accountability, and continuous improvement. * Facilitate agile working sessions (e.g., dailies, retrospectives, planning) to ensure adherence to appropriate practices. * Define, monitor, and report on key metrics to assess agile implementation progress and team performance. * Advise teams to validate the end-user experience of their functionality throughout the development lifecycle (pre-, during, and post-development). Upon completion of each phase, validate the practice performed. * Serve as a bridge between agile strategy and UX vision, contributing to the organization’s adoption of a culture grounded in user validation, empathy, and continuous improvement. * Promote user-centered solution-building practices, ensuring they address real needs of our policyholders, sales force, suppliers, and colleagues. **Requirements:*** **Education:** Bachelor’s degree in Business Administration, Computer Science, or Information Technology Engineering. * **Language:** Intermediate English * **Type and Duration of Experience:** Minimum 5 years of verifiable experience in agile project roles within technology teams * **Knowledge:** Familiarity with agile project management tools. * **Tools:** Certification preferred in Scrum (Scrum Alliance / Scrum.org), Kanban (Lean Kanban University), Management 3.0, or Systemic Coaching. **What We Offer:** At AXA Mexico, we provide a path to enhance your skills, grow personally and professionally, and live an experience that challenges you to become better every day. Here, your potential is the seed of change, and your progress is the catalyst for transforming lives. **Our Commitment to You:** **Potential:** Grant you autonomy to make decisions and lead change. **Progress:** Listen to and support your development, expanding your human and professional capabilities. **Care:** Ensure your holistic well-being — both personal and professional. Ready to take the next step? Know You Can — because at AXA, your success story starts now. **About AXA** Have you ever wondered what it would be like to work somewhere you can reach your full potential? We are a French multinational company and a global leader in insurance, operating in 50 countries and serving over 95 million customers worldwide. Since 2008 in Mexico, we have protected and cared for nearly 5.9 million Mexicans, thanks to our more than 5,000 committed colleagues. At AXA, we celebrate the diversity of ideas and perspectives — because it makes us stronger. We promote an inclusive, sustainable environment rich with opportunities to learn, collaborate, and create. Here, every idea matters, every voice is valued, and your development is our mission. If you’re ready to take the next step and dare to bring out the best in yourself, AXA Mexico is waiting for you. Dare to live the AXA experience and build a future full of opportunities.