Senior Project Administrator

Description

Summary: Seeking an experienced Senior Project Administrator to lead operational excellence and seamless execution for a globally managed program, overseeing operational lifecycles and ensuring effective partner engagement. Highlights: 1. Spearhead operational excellence for a globally managed program 2. Oversee program operational lifecycle and partner engagement 3. Collaborate on resolving platform issues and workflow bottlenecks We are looking for an experienced **Senior Project Administrator** to spearhead the operational excellence and seamless execution of a globally managed program. **Responsibilities** * Oversee the program’s operational lifecycle, ensuring that automated workflows and partner engagement phases run effectively * Verify the accuracy of incoming program data and ensure smooth transitions for partners across engagement milestones * Collaborate with the Program Lead and Strategic Ops teams to identify and resolve platform issues or workflow bottlenecks * Triage partner inquiries related to partnership status, resource access, or platform functionality and escalate critical matters when necessary * Manage inventory, production logistics, and global distribution for branded swag and event\-specific items * Ensure accurate tracking and provisioning of event\-focused credits and skills access while addressing potential capacity concerns * Conduct quality checks and verification processes for partners advancing to elite program tiers * Track and compile data against key performance indicators to contribute to ecosystem reporting and dashboards * Implement spot\-checks on automated processes to maintain the integrity and reputation of the global partner directory **Requirements** * 3\+ years of work experience in program and project administration roles * Knowledge of communication, program management, and project tracking tools * Background in community management, data administration, and Google Workspace * Expertise in global logistics and operational workflows for scaled programs * Proven capability to monitor metrics and optimize processes based on results\-driven analysis * English proficiency at B2 level or higher **Nice to have** * Familiarity with community management principles and strategies * Proficiency in data administration and ecosystem tracking * Understanding of Google Workspace tools for collaboration and organizational efficiency