telephone agent

Description

**Contact Center Agent \- Customer Service\nLocation: Bolívar Street 38, Historic Center, CDMX (Near Zócalo Metro Station).** **A leading telecommunications company is seeking personnel to provide customer service and perform cross-selling for a well-known airline's platform.** **Training** * **Schedule: Monday to Friday, from 2:00 PM to 9:00 PM.** * **Compensation: $6,500 for the training period.** **Operational Schedules** **Workweek: Monday to Sunday, with one rotating day off per week. Availability required for the following shifts:** * **7:00 PM to 2:00 AM** * **10:00 PM to 5:00 AM** * **11:00 PM to 6:00 AM** * **5:00 PM to 12:00 AM** * **3:00 PM to 11:00 PM** **Economic Offer and Benefits** * **Gross Base Salary: \* $8,300 monthly (42 weekly hours)** * **$9,500 monthly (48 weekly hours)** * **Weekly Payment: Every Thursday.** * **Bonuses:** * **Productivity Bonus (Telvista): $1,800** * **Food Vouchers: $600 monthly** * **Transportation Bonus: $45 per working day** * **Benefits: Statutory and above statutory.** * **Additional Benefits: Life insurance, dental insurance, savings fund, cafeteria service, and study support.** **Requirements** * **Education: Completed high school (proof required).** * **Experience: Minimum 3 months in a call center (customer service with cross-selling).** * **Documentation: Valid INE and RFC (no older than 3 months).** Employment Type: Full-time Salary: $11,000\.00 \- $12,000\.00 per month Application Question(s): * Do you have call center experience? Work Location: On-site employment