**Job Objective:** Provide courteous and professional service to customers from the moment they arrive, ensuring a pleasant experience through proper reception, table assignment, and support to the service area. **Functions and Responsibilities:** * Greet and welcome customers in a friendly and respectful manner. * Assign tables according to availability and type of service. * Manage waiting lists and estimated wait times. * Coordinate with servers and kitchen staff to ensure efficient service. * Answer telephone calls and provide restaurant information. * Assist in organizing the reception area. * Address basic inquiries and appropriately channel complaints. * Maintain a personal appearance and reception area image consistent with the establishment’s standards. **Requirements:** * Age 30–50 years * Minimum experience in customer service (preferred) * Excellent personal presentation * Service-oriented attitude and friendly demeanor * Strong verbal communication skills * Ability to work under pressure * Flexible availability **Skills and Competencies:** * Friendliness and courtesy * Organization and punctuality * Teamwork * Proactivity * Basic computer skills (preferred) **We Offer:** * Weekly salary payment every Wednesday * Statutory benefits (year-end bonus, vacation, vacation premium, and Sunday premium) * Restaurant discount * Punctuality bonus Employment Type: Full-time, Indefinite-term contract Salary: $9,300.00 per month Benefits: * Company parking * Free parking * Complimentary uniforms Experience: * Customer service: 1 year (Mandatory) Work Location: On-site employment