Runner

Description

Position Summary: The Restaurant Runner assists hosts, monitors tables, presents dishes, and clears soiled tableware to ensure an impeccable guest experience. Key Highlights: 1. General assistance to guests and order management. 2. Dish presentation and table maintenance. 3. Collaborating in a luxury hospitality environment. **About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** An urban oasis in the heart of the city. Set around a verdant inner courtyard, our hacienda\-style Hotel puts the hectic urban hustle of Mexico’s vibrant capital city seemingly on pause, but only for as long as you’d like. Step outside our doors, and you’ll find yourself on the grand boulevard of Paseo de la Reforma, just a short stroll away from Bosque de Chapultepec and the trendy neighbourhoods of Condesa and Polanco. Want to know what makes Mexico City tick? Join us at Fifty Mils, one of the 50 Best Bars of the world, and taste the cocktails that are captivating Mexico City. Join our diverse and talented team at Four Seasons Hotel Ciudad de México, Built around an idyllic garden bathed in light that reflects the brilliance of Mexican colors, highlighting every space to inspire a journey of discovery—interacting with nature while pausing the noise—with a privileged location on the elegant Paseo de la Reforma and just steps from Bosque Chapultepec and the Museum of Modern Art. Spacious and comfortable suites, our signature five\-star service, and innovative culinary offerings that will delight everyone. Learn more about Four Seasons Hotel Ciudad de México: Hotel website: https://www.fourseasons.com/es/mexico/ Instagram: \# fsmexico The Restaurant Runner is responsible for providing assistance during service to the restaurant hosts. They must also monitor assigned tables, deliver and present dishes to guests, and clear soiled plates, glassware, and tableware from tables. **Essential Functions** * Provide general guest assistance, greet guests at their tables, take orders, and enter them into the system. * Present dishes. * Collect soiled plates, glasses, and tableware. * Set up restaurant tables. * Monitor assigned tables during their shift. **Education** * Completed high school or equivalent experience **Experience:** * One (1\) to three (3\) years of experience in this role * One (1\) to three (3\) years of experience in a luxury hospitality environment (not mandatory, but considered a plus) **Skills** * **Ability to read, speak, and write in Spanish and English.** * Understand and become familiar with the hotel’s quality standards and service standards. * Highest level of integrity and transparency * Apply an ethical approach to resolving situations. * Strong interpersonal and relationship\-building skills. * Reasonable problem\-solving, decision\-making, and conflict resolution skills Benefits: * **Uniforms:** Complimentary cleaning for employee uniforms * **Travel:** Complimentary room nights at Four Seasons Hotels \& Resorts, with discounted meals and other services at each location * **Training and Development:** Internal training workshops for frontline and management staff * **Meals:** Complimentary buffet\-style service meals * **Recognition:** Employee Service Awards, as well as Quarterly and Annual Employee Awards And many more property\- and location\-specific benefits. About Four Seasons Hotels \& Resorts: Four Seasons Hotels and Resorts opened its first hotel in 1961, and its story is one of continuous innovation, remarkable expansion, and unwavering dedication to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining warmth and efficiency with the finest international hotel traditions. Four Seasons Hotels and Resorts has been ranked EVERY YEAR since 1998 on FORTUNE magazine’s "100 Best Companies to Work For" list and has been named a "Legend of the Great Place to Work", an honor currently held by only 12 companies worldwide. Service Culture Operating hotels, resorts, and residential properties in major urban centers and sought\-after destinations across more than 47 countries—with additional projects in planning or development—Four Seasons consistently ranks among the world’s top hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. Learn more by visiting us at: Corporate website: www.fourseasons.com/ Careers: https://www.fourseasons.com/careers/ We look forward to receiving your application!