Description
**The Campsite**
--------------
Punta Marina Campsite is a small campsite with 120 pitches located on the Cantabrian coast in northern Spain.
**Job Description**
------------------------
* Assist customers at the reception desk
* Manage reservations
* Handle telephone calls, emails, etc.
* Manage check-ins and check-outs
* Resolve customer conflicts
* Listen to and comply with instructions and tasks assigned by supervisors
* Perform administrative tasks
* Use computer systems provided
* Respect information confidentiality and data privacy handled at reception
* Comply with the company's internal labor regulations
* Support other departments as needed (e.g., assist with cleaning, change a tire at the supermarket)
* Capable of unclogging a bungalow’s plumbing, delivering a bed linen kit to guests
* Clean the workplace
* Capable of understanding and organizing a cleaning schedule
**Candidate Profile Sought**
--------------------
**Specifics:**
* Working hours: 9 a.m. – 10 p.m.
* Rotating shifts
* One shift of approximately 10 hours per week at the supermarket
* Work on weekends
* Two days off per week
* No vacations permitted during the duration of the fixed-term contract (CDD)
**Required profile:**
* Rigor and attention to detail: work cleanly and meticulously to ensure camper satisfaction
* Organizational skills and attention to detail
* Compliance with rules: follow internal regulations, adhere to supervisor instructions, and be punctual
* Teamwork: willingness to fully commit, as work quality also depends on others’ contributions
* Autonomy: ability to manage time and resolve issues independently
* Versatility: handle minor bungalow issues (e.g., gas, unclogging plumbing) and reinforce cleaning services when necessary
* Languages: Spanish and English (additional languages appreciated: German, French)
* Customer relations: ability to assist, listen, and manage delicate situations
Réf: d3ecf820\-36be\-477b\-8637\-e52aedd9fe2d