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Bilingual Agent

$MXN 13,000-15,000/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
Puebla 6, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico
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Description

Job Summary: We are seeking individuals with customer service experience and excellent English communication skills to provide patient support throughout their entire care process. Key Highlights: 1. Develop your career in a dynamic and human-centered environment 2. Professional stability and growth 3. Patient care with an international focus Join a health-sector company with an international focus and develop your career in a dynamic, human-centered, and predominantly remote environment. We seek individuals with customer service experience and excellent English communication skills to provide patient support throughout their entire care process. Responsibilities: * Patient support via phone calls, chats, and social media * Timely follow-up on appointments, requests, and medical records * Resolution of inquiries and continuous patient support Requirements: * Intermediate-to-advanced English (B2 level mandatory) * Prior experience in customer service, call centers, or digital channels * Experience working in a home-office setup * Proficiency with CRM, Oracle, Avaya, or similar tools * Personal computer with Windows operating system * Completed high school education We Offer: * Competitive base salary + performance bonuses * 95% remote work * Statutory benefits from day one * Vacation entitlement starting in the first year * Opportunity for professional stability and growth Salary: $13,000.00 - $15,000.00 per month Benefits: * Medical expense insurance * Remote work Work Location: Remote position

Source:  indeed View original post
Juan García
Indeed · HR

Company

Indeed
Juan García
Indeed · HR

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