Description
Job Summary:
We are seeking individuals with customer service experience and excellent English communication skills to provide patient support throughout their entire care process.
Key Highlights:
1. Develop your career in a dynamic and human-centered environment
2. Professional stability and growth
3. Patient care with an international focus
Join a health-sector company with an international focus and develop your career in a dynamic, human-centered, and predominantly remote environment. We seek individuals with customer service experience and excellent English communication skills to provide patient support throughout their entire care process.
Responsibilities:
* Patient support via phone calls, chats, and social media
* Timely follow-up on appointments, requests, and medical records
* Resolution of inquiries and continuous patient support
Requirements:
* Intermediate-to-advanced English (B2 level mandatory)
* Prior experience in customer service, call centers, or digital channels
* Experience working in a home-office setup
* Proficiency with CRM, Oracle, Avaya, or similar tools
* Personal computer with Windows operating system
* Completed high school education
We Offer:
* Competitive base salary + performance bonuses
* 95% remote work
* Statutory benefits from day one
* Vacation entitlement starting in the first year
* Opportunity for professional stability and growth
Salary: $13,000.00 - $15,000.00 per month
Benefits:
* Medical expense insurance
* Remote work
Work Location: Remote position