Job Summary: We are seeking an operational trainer to train and supervise staff, ensuring compliance with protocols and continuous service improvement. Key Highlights: 1. Continuous training and development of operational staff 2. Opportunity for professional growth 3. Teamwork and service-oriented attitude **Position Type** * Full-time, 8-hour shift. * Schedule: Monday to Friday, 9 a.m. to 5 p.m. * Location: Vita Plaza, Av. Gómez Morín. **Responsibilities** * Initial and ongoing training of operational staff (baristas, cashiers, supervisors). * Performance monitoring of floor staff and continuous feedback. * Ensuring compliance with operational, service, and quality protocols. * Adaptation of learning tools (learning strategies). * Support in processes related to training and operations. * Delivery of training courses. **Skills** * Teamwork. * Service-oriented attitude. * Proactive. * Organization. **Requirements** * Age: 19 years or older. * Gender: Indistinct. * Minimum 8 months of experience in operational training, preferably in cafés or the restaurant industry. * Proficiency in Office suite (basic level). * Excellent communication skills and ability to teach. * Organizational and follow-up capabilities. * **Willingness to travel between branches.** **We Offer:** * Statutory benefits. * Opportunity for growth. * Uniforms. * Employee discount. * Complimentary beverage. * Punctuality bonus. Position Type: Full-time Salary: $13,000.00 \- $14,000.00 per month Workplace: On-site employment