Browse
···
Log in / Register
Position Summary: We are seeking a passionate Program Mentor (Trainer) dedicated to customer service excellence and talent development for customer acquisition and retention. Key Highlights: 1. Leadership and team development in customer service 2. Training on customer acquisition and retention strategies 3. Performance evaluation and continuous service improvement We are hiring Customer Service Mentors Join our team in the **Valle Zone** We are looking for a Program Mentor (Trainer) focused on customer acquisition and retention — a leader passionate about customer service and talent development. If you possess skills to motivate, teach, and evaluate results, this opportunity is for you! **Requirements:** * Proven experience training teams in customer service and loyalty. * Knowledge of strategies for customer acquisition and retention. * Ability to evaluate and reinforce a high-quality service philosophy. * Excellent leadership, communication, and motivation skills. * Availability to deliver training at various locations across the zone (additional travel allowances provided on top of salary). **Responsibilities:** * Deliver training aligned with our customer service philosophy. * Evaluate team performance and ensure implementation of learned strategies. * Report results and areas for improvement to the relevant department. * Design motivation and development plans for associates. * Ensure continuous improvement in service quality. **We Offer:** * Competitive salary based on activity completion. * Locations: Ecatepec Zone, Estadio, Cuautla, etc. * Statutory benefits and additional perks (transportation allowance). * Professional development and growth opportunities within the company. Contract signing and training take place in Querétaro, Qro. (Travel allowance provided).
