Systems Assistant

Description

Job Summary: We are looking for a technology-passionate, proactive, and sociable individual to keep our locations operating at 100% and delight customers with outstanding service. Key Highlights: 1. Create experiences, community, and genuine connections 2. Actively participate in community events and activities 3. Support and maintain internal platforms **We’ve Arrived in Querétaro!** **At Aldea, we are the best coworking space in the Bajío.** We go beyond providing workspaces: we create experiences, community, 10/10 service, and genuine connections. We’re seeking a technology-passionate, proactive, sociable individual eager to grow—someone who doesn’t just resolve tickets instantly, but also proposes, executes, and tackles head-on the projects that keep our locations running at 100%, delights our clients with exceptional service, loves teamwork, actively participates in community events and activities, documents processes (yes, we know it’s somewhat tedious), gets along well with vendors, and especially excels in technological infrastructure! **Location:** Torre Capita Sur Avenida David Ibarra Muñoz #600, 12th Floor – Cuadrante Centro Sur, C.P. 76090, right next to "The Hubb" **Requirements** * Education: Bachelor’s degree in Information Technology or related field. * Age: 23–27 years old. * Experience: Minimum 1 year in a similar role. * English: Basic (technical reading and comprehension). **Schedule:** * Monday to Friday, 8:30 am – 6:00 pm * Lunch break: 1:00 pm – 2:30 pm * Saturdays: Once per month, 9:00 am – 12:00 pm. Desired experience—real, hands-on expertise: * Networks and technological infrastructure. * Technical support for end users. * Excel proficiency (intermediate level) and budget preparation. * Structured cabling. * Preventive and corrective maintenance. * Installation and configuration of networking equipment (switches, access points, load balancers). * Handling and installation of multifunction printers. * Basic knowledge of software development and testing. * Familiarity with ERP platforms (Odoo preferred). Key responsibilities once you join our team: * Internal customer service (Aldea members and staff). * Support and maintenance of the internal platform (mobile app and Odoo). * Vendor coordination and service follow-up. * IT ticket resolution and general maintenance. * Process documentation and incident tracking. * Preventive maintenance of technological equipment. * Active participation in location-based events and team-building activities. ***INTERVIEW PROCESS BEGINS: MAY 19, 2026.*** If you’re excited to join Aldea, send me a WhatsApp message at 449 576 1059. Employment Type: Full-time Salary: $10,000.00 – $12,000.00 per month Benefits: * Free parking Application Question(s): * What would you improve technologically in a coworking space—without being asked? * What do you enjoy most about supporting end users? Work Location: On-site