Job Summary: We are seeking a Senior Bilingual Java Developer Consultant to design and implement microservices, APIs, and contact center solutions in agile environments, providing technical leadership and multidisciplinary collaboration. Key Highlights: 1. Technical leadership and multidisciplinary collaboration in agile environments 2. Development of RESTful microservices with Spring Boot and APIs 3. Specialization in Contact Center/NICE InContact solutions APPLICATIONS SENIOR CONSULTANT 7 hours ago Description Senior Bilingual Java Developer with advanced proficiency in Java, focused on object-oriented design and clean code principles. Extensive experience in developing and implementing RESTful microservices using frameworks such as Spring Boot, along with solid expertise in API design, version control, and contract-based development. Experience includes unit and integration testing, SQL and NoSQL database management, and participation in CI/CD pipelines and DevOps practices. Advanced conversational English is mandatory; agile environment experience required, with capability for technical leadership and multidisciplinary collaboration. Requirements Requirements * Advanced backend Java proficiency, including object-oriented design and clean code principles. * Experience with Contact Center / NICE InContact * Creation and maintenance of NICE CXone Studio scripts (call flows, IVR, and routing logic). * Experience developing and implementing RESTful microservices using frameworks such as Spring Boot. * Solid knowledge of API design, version control, and contract-based development. * Experience with unit and integration testing using JUnit, Mockito, etc. * Knowledge of SQL and NoSQL databases (e.g., MySQL, PostgreSQL). * Experience with CI/CD pipelines and DevOps tools (GitHub). * Advanced conversational English — Mandatory Responsibilities * Develop and implement RESTful microservices using Java and Spring Boot. * Design, build, and maintain APIs following contract-based development principles. * Implement unit and integration tests using tools such as JUnit and Mockito. * Manage and interact with SQL and NoSQL databases. * Participate in CI/CD pipelines and use DevOps tools such as GitHub. * Lead design discussions and conduct code reviews. * Collaborate with product, operations, and support teams to deliver reliable solutions. * Participate in agile environments including sprint planning, user story preparation, and retrospectives. * Resolve technical issues related to backend integration and contact center platforms (where applicable). Essential Technical Skills * Advanced Java proficiency. * Experience with Contact Center / NICE InContact. * Creation and maintenance of NICE CXone Studio scripts (call flows, IVR, and routing logic). * Object-oriented design and clean code principles. * Development of RESTful microservices with Spring Boot. * API design, version control, and contract-based development. * Unit and integration testing (JUnit, Mockito). * SQL and NoSQL database management (MySQL, PostgreSQL). * Experience with CI/CD pipelines and DevOps tools (GitHub). * Advanced conversational English. Desirable Technical Skills * Knowledge of ACD, IVR, skill-based routing, and omnichannel workflows. * Integration of CXone with backend systems via REST APIs, event flows, and data actions. * Familiarity with WFM, QM, call recording, and other contact center platform modules. * Ability to troubleshoot platform issues using logs, monitoring tools, and call tracing and debugging utilities. * Understanding of historical and real-time metrics, reporting data, and contact flow performance optimization. * Technical leadership, problem-solving, and collaborative teamwork skills in agile environments. Profile **SENIOR CONSULTANT** Location **Huixquilucan, State of Mexico, Mexico (Hybrid)** Experience **7 Years of Experience** o