Technical Support Engineer

Description

Position Summary: We are seeking a Technical Support Engineer to manage incidents, configure networks and devices, and perform field work, including working at heights. Key Highlights: 1. Customer support and LAN/WAN fault resolution 2. Configuration and installation of network services and devices 3. Operational and field work, including working at heights **Technical Support Engineer** **Requirements:** * Bachelor's degree or engineering degree in Communications and Electronics, Computer Systems, Telecommunications, or related fields. * Knowledge of routing and switching, voice/data/video networks, and FTTH. \* **Experience:** * Customer support * LAN/WAN fault analysis and resolution * Configuration and installation of various network services and devices **Responsibilities:** * Responsible for resolving incidents via MO and FO. * Cable installation compliant with EIA/TIA 568B standard. * Operational work, field activities. * Working at heights. Interested candidates are encouraged to apply for this position. Employment Type: Full-time Salary: Up to $18,000.00 per month Education: * Incomplete or ongoing bachelor's degree (Preferred) Experience: * Technical support: 1 year (Preferred) Work Location: On-site employment