Junior IT Analyst

Description

Job Summary: We are seeking a Junior IT Analyst for database maintenance, user support, and platform configuration. Key Responsibilities: 1. ServiceNow Administrator and/or ITSM tool administrator 2. Platform configuration and customization 3. Programming with JavaScript, HTML, and CSS A leading telecommunications company with over 13 years of experience in the ICT sector invites you to join our team as: Junior IT Analyst Requirements: Bachelor's degree in Systems Engineering, Software Development Engineering, or related field. 1 year of experience (internships included) as a ServiceNow and/or ITSM tool administrator. · Responsibilities: Maintain the ServiceNow database. Provide end-user support. Configure and customize the platform. Documentation and procedures. Technical support coordination with vendors and manufacturers. · Required Knowledge: JavaScript, HTML, and CSS programming Familiarity with any CRM tool Knowledge of ITIL best practices or ISO standards (preferred) · If interested, please apply through this channel.-Requirements- Minimum education: Higher education - Bachelor's degree years of experience Keywords: analyst, junior