Description
Job Summary:
Responsible for sourcing, evaluating, and hiring qualified personnel for all restaurant departments, aligned with the industry’s fast pace and service standards.
Key Highlights:
1. Key role in talent selection for a dynamic restaurant environment.
2. Opportunity to work in a challenging, fast-paced industry.
3. Focus on attracting and retaining staff to ensure operational success.
**Job Objective**: To source, evaluate, and hire qualified personnel for all restaurant areas (kitchen, service, administration, bar), aligned with the fast pace, variable schedules, and service standards of the food and beverage industry.
* **Education**: Bachelor’s degree in Psychology, Human Resources, or Business Administration.
* **Experience**: 1–3 years in recruitment, preferably within restaurants, hospitality, or food service industries. Experience in mass hiring and operational roles is highly valued.
* **Required Knowledge**:
* Industry dynamics: rotating shifts, weekends, working under pressure, hygiene and food safety regulations.
* Proficiency in job boards, social media (Facebook, WhatsApp, LinkedIn), job portals, and applicant tracking systems.
* Microsoft Office suite (Excel, Word) and digital organization tools.
* Basic labor legislation and hiring requirements in Mexico.
Key Responsibilities
* **Define Job Profiles**: Collaborate with managers/chefs to establish requirements for each position—e.g., cooks, servers, hosts, cashiers, baristas, cleaning staff—detailing experience, skills, and availability.
* **Attract Talent**: Post clear and compelling job ads; source candidates from culinary schools, job fairs, internal referrals, and professional networks.
* **Screen and Evaluate**: Review resumes; conduct phone or in-person interviews; assess experience, attitude, service orientation, and schedule availability; administer practical tests where applicable (e.g., cooking or customer service skills).
* **Manage Hiring Process**: Coordinate interviews with department heads; verify employment references; present job offers; and manage onboarding documentation.
* **Follow-up**: Support new employee onboarding; monitor performance during the first two months; collect data to reduce staff turnover.
* **Reporting**: Track open positions, time-to-hire metrics, recruitment sources, and generate periodic reports.
Key Skills and Competencies
* **Clear Communication**: Active listening, courteous demeanor, ability to clearly explain terms and resolve candidate questions.
* **Judgment and Agility**: Quickly identify suitable candidates, fill urgent vacancies, and assess attitude beyond experience.
* **Empathy and Service Orientation**: Understand both business needs and candidate expectations.
* **Organization**: Manage multiple open positions simultaneously, meet deadlines, and maintain orderly records.
* **Resilience to Pace**: Handle high-volume workloads, frequent changes, and peak periods.
* **Industry Knowledge**: Understand what makes a restaurant employee successful: punctuality, teamwork, adaptability, and customer interaction.
Ideal Profile (Preferred Additional Qualifications)
* Prior experience in operational restaurant roles or self-service retail chains.
* Experience recruiting for chain operations or multiple locations.
Employment Type: Indefinite-term, Full-time
Salary: $16,000.00 MXN per month
Benefits:
* Salary increases
* Savings fund
* Discounts and preferential pricing
* Option for permanent contract
* Employee referral program
* Life insurance
* Discounted cafeteria service
* Complimentary uniforms
* Additional vacation days or paid leave
* Grocery vouchers
Workplace: On-site employment