Pedagogical Administrative Assistant

Description

Position Summary: We are seeking a Pedagogical Administrative Assistant to ensure regulatory compliance with the SEP (Secretaría de Educación Pública) and deliver exceptional service to parents. Key Highlights: 1. Manages SEP procedures and school regulatory compliance 2. Provides customer service and resolves parents' inquiries 3. Offers technical-pedagogical support and organizes academic files **Soluciona y Evoluciona is seeking a Pedagogical Administrative Assistant in Santa Cruz Del Monte \- Naucalpan de Juárez, State of Mexico** ------------------------------------------------------------------------------------------------------------------------------------ WE ARE SEEKING: **Pedagogical Administrative Assistant** (SEP Liaison and Parent Support) Position Profile: The primary objective of this position is to ensure compliance with regulations set forth by the \*SEP\* and provide an exceptional service experience to our community of parents. Main Responsibilities: 1\. School Records Management (SEP): Coordination and execution of official platform procedures, along with monitoring current regulatory requirements. 2\. Customer Service \& Parent Support: Act as the main point of contact for families, providing information about the educational model, admission processes, and resolving administrative queries with empathy and clarity. 3\. Technical-Pedagogical Support: Assist in organizing academic files and ensure administrative documentation aligns with the school’s pedagogical standards. Required Profile: 1\. Education: Bachelor’s degree in Pedagogy, Education, Educational Administration, or related field (degree required). Mandatory. 2\. Experience: Minimum 2 years in similar roles within educational institutions; preferably with proven experience managing SEP platforms (SEIEM or other regional systems). 3\. Excellent verbal and written communication skills (flawless spelling and writing). * Strong conflict resolution and mediation skills when interacting with parents. * Organized and detail-oriented. * Service-oriented attitude and proactivity. 4\. Technical Skills: Proficiency in Microsoft Office suite (especially Excel) and familiarity with school management systems. We Offer: 1\. Opportunity to join a prestigious educational institution. 2\. Professional and collaborative work environment. 3\. Salary: $10,000 net monthly; after 3 months, permanent contract and full statutory benefits. 4\. Working hours: 7:30 AM to 6:00 PM, Monday through Friday. **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Education **Industry:** Education **Skills:** * Responsible * Committed * Service-oriented *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a05168836000036008e017d\&source\=indeed*