Position Summary: We are seeking a Training Supervisor to deliver onboarding, training, and specialized training courses; manage attendance and incidents; and design instructional materials. Key Highlights: 1. Opportunity to lead staff training and development. 2. Key role in integrating and supporting new hires. 3. Design and updating of training methodologies. **Portfolio Administrator seeks Training Supervisor in La Loma \- Tlalnepantla de Baz, State of Mexico** ------------------------------------------------------------------------------------------------------------------ **Main Responsibilities** ------------------------- * Deliver onboarding and training courses for new hires, as well as specialized training aligned with company needs. * Manage staff attendance and incidents (tracking leaves of absence, vacations, and monthly reports). * Apply and evaluate learning evidence, providing feedback to ensure objective achievement. * Design and update instructional materials and training methodologies aligned with internal policies and processes. * Coordinate with various departments to deliver additional courses and support special activities. * Administer and monitor new hires to ensure proper integration and ongoing support. **We Offer** ------------- * Gross salary: **$12,000 MXN** * Statutory benefits from day one * Annual productivity bonus * Enhanced benefits starting at 90 days: + Food allowance + Life insurance + Major medical expense coverage **Schedule** ----------- * Monday to Thursday: 8:00 a.m. – 5:00 p.m.; Friday: 8:00 a.m. – 4:00 p.m. * Rotating Saturday shifts: 8:00 a.m. – 3:30 p.m. or 12:30 p.m. – 8:00 p.m. **Location** ------------- Tlalnepantla de Baz (Centrum Park) **Requirements** -------------- * Completed bachelor’s degree. * Demonstrable experience managing groups. * Experience delivering corporate and large-scale training (preferably in Contact Centers). * Experience using training metrics and tools. **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Mid-level **Departmental Function:** Human Resources **Industry:** Banking **Skills:** * Training * Onboarding of new staff * Instructional material design * Incident management * Reporting *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d7e01f5800003700fbe5d9\&source\=indeed*