Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant to manage reception and collections, providing efficient and courteous service to the educational community while ensuring proper administrative management and timely payment follow-up. Key Highlights: 1. In-person, telephone, and digital customer service. 2. Payment tracking and collections processes. 3. Support in administrative and operational activities. We are looking for an **Administrative Assistant** at **URA** to help us manage the processes carried out at reception and collections within the campus. We are a higher education institution with **22 years of experience**, committed to delivering high-quality professional training. **Job Objective** To provide efficient and courteous service to students, parents, and visitors, ensuring appropriate administrative and collections management within the campus through timely payment follow-up, information control, and support in operational processes, thereby contributing to the smooth functioning and service delivery of the institution. **Main Responsibilities** * Provide in-person, telephone, and digital service to students, parents, and the general public. * Timely and courteous follow-up on pending payments and collections processes. * Issue and manage receipts, invoices, and payment vouchers. * Maintain up-to-date records of payments, outstanding balances, and administrative transactions in institutional systems. * Route requests, inquiries, or incidents to the corresponding departments. * Support campus-specific administrative and operational activities. * Prepare periodic reports on collections, payments, and administrative follow-up upon request. * Monitor payment agreements and maintain constant communication with students or tutors to resolve outstanding balances. * Safeguard and organize administrative and financial documentation of the department. **Requirements** * Proven experience in customer service, reception, or collections (mandatory). * Basic/intermediate proficiency in Excel and administrative systems. * Administrative organization and follow-up skills. * Strong verbal communication skills. * Ability to handle confidential information discreetly. * Service-oriented attitude and attention to detail. * **Availability to work on-site at the campus (afternoon shift: 12:00 PM to 8:00 PM).** Don’t wait any longer—join our great team! Employment Type: Full-time Salary: $10,000.00 per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Additional vacation days or paid leave * Food vouchers Workplace: On-site employment