Position Summary: We are seeking a Systems Technician to ensure the proper functioning of computer systems and provide technical assistance to internal users, with a focus on technical support and maintenance. Key Highlights: 1. Key role in maintaining and supporting technological infrastructure. 2. Opportunity for continuous improvement of system infrastructure. 3. Resolution of technical issues on-site and remotely. We are looking for a **Systems Technician** with skills in technical support, equipment maintenance, and technological infrastructure. The selected candidate will be responsible for ensuring the proper functioning of computer systems and providing assistance to internal users. **Working hours:** Monday to Friday, 9:00 am to 7:00 pm, and on-call duty on Saturdays **Responsibilities:** * Contribute to improving customer support by responding to reports promptly and effectively. * Track infrastructure projects. * Ensure proper operation of data and voice networks. * Maintain network connections in vertical cabling. * Ensure orderly arrangement of network cabinets. * Ensure control over communication sites. * Continuous improvement regarding infrastructure topics. * Prepare daily, weekly, and monthly infrastructure reports. * Ensure network equipment firmware is up to date. * Perform preventive maintenance on infrastructure equipment. **Requirements:** * Technical degree in Systems, Computer Science, or related fields (completed engineering degree preferred) * Minimum 3 years of experience. * Knowledge of networking, equipment maintenance, Windows, and Office. * Communication and teamwork skills. * Immediate availability. **Technical Knowledge:** * LAN and WAN networks. * Network protocols and security. * Network segmentation. * Switch configuration. * Configuration and monitoring of Wi-Fi networks. * Access controls. * Internet service monitoring. * Structured cabling. * Dedicated links. * VPN configuration. * IP, analog, and digital telephony. * Inventory management. * Administration of Windows servers and CCTV. **Skills:** * Analytical and problem-solving ability. * Service-oriented attitude. * Sense of urgency. * Resolution of technical issues on-site and remotely. **We Offer:** * Monthly salary of $17,100 + monthly bonus of $1,900 * Statutory and above-statutory benefits. * Medical services, gym, entertainment room, massage room, etc. * Transportation service. * Grocery vouchers. * Savings fund. * Subsidized cafeteria.