**About the company** We are a growing company within the industrial sector, committed to continuous improvement, technology, and timely support for our operations. We are looking for talent who is **responsible, committed, and interested in long-term employment**, and who wants to grow professionally within the systems department. **Employee benefits** ◉ Statutory benefits (IMSS, vacation, Christmas bonus). ◉ Weekly pay. ◉ Opportunities for growth within the IT department. ◉ Ongoing training in systems, databases, and technical support. ◉ Collaborative and stable work environment. **Job Requirements Education:** ◉ Technical degree, TSU, or engineering in Systems, ICT, Computer Science, or related field. **Technical Requirements (Essential)** ◉ Proven knowledge of **MySQL databases** (basic queries, views, filters, understanding of structures). ◉ Experience in **application support** (using systems, reporting incidents, user follow-up). ◉ Basic **hardware** skills: * Printers * PCs and laptops * Peripherals * Cameras * Basic networking topics (cabling, IPs, routers, switches) **Additional Requirements** ◉ Minimum of 1 year of experience in technical support or similar role. ◉ Genuine commitment and willingness to remain with the company. ◉ Customer service attitude and user focus. ◉ Problem analysis and resolution skills. ◉ Punctuality and responsibility. ◉ Preferably have own vehicle or live close to the area (Col. Jesús María, Pesquería). **Main Responsibilities** ◉ Provide technical support to internal users. ◉ Assist with hardware and peripheral issues. ◉ Monitor and provide basic support for cameras and network devices. ◉ Perform MySQL queries and extract information when needed. ◉ Document incidents, solutions, and system changes. ◉ Maintain equipment in good working condition. ◉ Assist in installation and configuration of new equipment. ◉ Provide application support for the various modules of the company's system. **Work Schedule** **Monday to Friday:** 9:00 am – 6:00 pm **Saturday:** 9:00 am – 2:30 pm **Pay:** Weekly — **$4,500\-$5,000**. Job type: Full-time Salary: $4,500\.00 \- $5,000\.00 per week Work location: On-site job