Operations Supervisor

Description

Job Summary: Supervise and coordinate security personnel, ensuring compliance with protocols, managing incidents, and evaluating performance to maintain a safe environment. Key Highlights: 1. Leadership and supervision of security teams. 2. Incident and emergency management. 3. Staff training and development. **MAIN RESPONSIBILITIES:** * Supervise security personnel across various posts or facilities. * Verify compliance with instructions, protocols, and regulations. * Conduct scheduled and random supervisory patrols. * Coordinate shift coverage, replacements, and breaks. * Prepare reports on incidents, emergencies, and operational matters. * Train and guide security personnel. * Respond to incidents, emergencies, or risk situations. * Maintain communication with clients and operations management. * Control uniforms, equipment, and tools. * Evaluate the performance of security guards. **REQUIREMENTS:** * Completed secondary education. * Courses or certifications in private security. (PREFERRED) * Training in emergency response, first aid, or risk control (PREFERRED). * 2–3 years of experience in private security. * Prior experience as shift supervisor or lead guard. * Security procedures. * Incident and crisis management. * Report writing. * National private security regulations. * Basic PC skills and radio communication. * Leadership. * Decision-making. * Conflict resolution. * Effective communication. * Observation and analysis. * Organization and planning. * Working under pressure. * Discipline and responsibility.