Operations Officer

Description

Job Summary: At Swissport, a global leader in aviation services, we are seeking dedicated Operations Officers to supervise and control ground flight operations, ensuring superior customer experience. Key Highlights: 1. Join a global leader in aviation services 2. Work in a dynamic and fast-paced industry 3. We promote inclusion and equal opportunities Summary: Are you ready to take off in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides ground handling, cargo, and passenger services to over 300 million passengers annually. Our mission is simple: "Deliver consistent, tailored aviation solutions worldwide for a better customer experience." We believe our people are what set us apart from the competition. At Swissport, our core values—Demonstrate You Care, Do the Right Thing, and Win as a Team—guide us, and we are currently seeking committed individuals who align with these values to join our teams across various locations worldwide. **Job Summary** Supervise and control ground flight operations. **Your Responsibilities:** Flight Control* Send/receive/distribute operational messages according to prior agreements with the customer. * Timely communication to operational and administrative departments, as well as external customers, regarding changes that may impact flight planning and resource allocation. * Manage air-to-ground communications to provide timely and reliable information to flight crews. Flight Roster / Slot Coordination* Prepare and update the flight roster and distribute it to relevant operational and administrative departments. * Coordinate slots with the relevant authority promptly and appropriately to ensure landing, servicing, and departure according to schedules. * Manage air-to-ground communications to provide timely and reliable information to flight crews. Weight and Balance Preparation* Accurately prepare weight and balance calculations per each customer’s procedures. * Implement last-minute changes and communicate updates to involved departments. * Archive and store flight documentation per company and customer policies, adhering to prescribed timelines and formats. Flight Supervision * Plan flights based on received operational messages and inform ramp personnel and other departments about required equipment and staff for service delivery. Pre\-flight Briefing to the PIC.* Supervise aircraft loading and general servicing to ensure safety and operational effectiveness throughout the aircraft’s time on the ground until arrival at its next destination. * Verify that operational procedures across departments are executed per customer requirements. Flight Plan Coordination * Coordinate flight plans promptly and accurately to ensure aircraft departure authorization as scheduled. * Store resulting documentation within established timeframes. ULD and Customer Supply Control* Maintain ULD inventory and submit reports at intervals specified by the customer. * Maintain stationery and equipment inventories according to required maximum and minimum levels. Report Preparation* Prepare operational reports requested by internal and external customers, delivered on time and as specified. * Deliver quality reports on time and as specified. **Your Profile*** Valid Operations Officer license. * Medical examination approved by an AFAC-authorized institution. * Minimum 2 years of experience as an Operations Officer. * English language proficiency (preferred). **What We Offer** * Market-competitive base salary * Performance bonus * Statutory benefits * Additional benefits and perks * Ongoing training * Career development opportunities At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing an inclusive workplace where all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join Swissport today and become part of a team that connects the world of aviation.