Operational Supervisor

Description

Job Summary: We are seeking an Operational Supervisor responsible for ensuring the proper execution of security services, supervising personnel, and guaranteeing customer satisfaction. Key Responsibilities: 1. Lead the team and ensure compliance with security protocols. 2. Coordinate and supervise daily security operations. 3. Support administrative processes and customer service. **Private Security Operational Supervisor** At IPS, we are leaders in private security in Mexico and Peru, and the only company in the sector certified as a **Great Place to Work in Latin America**. Today, we are looking for committed talent eager to grow within a professional, stable, and expanding environment. **Would you like to join this outstanding team?** We are currently seeking an **Operational Supervisor**, responsible for ensuring the proper execution of security services, supervising field personnel, and guaranteeing customer satisfaction. **What will be your main challenge?** To coordinate and supervise daily security operations, ensuring compliance with instructions, proper service coverage, and timely response to incidents. **What will you do?** * Supervise operational staff across various services. * Ensure shift coverage and compliance (shift rotations). * Follow up on incidents and customer service. * Assist with administrative processes such as payroll preparation. * Guarantee compliance with security protocols. **Candidate Profile** * Experience in **Private Security** * Completed high school education. * Valid driver’s license, type A or C. * Experience managing personnel. * Strong customer interaction and leadership skills. * Full-time availability. **What We Offer** * **Base salary:** $13,000 monthly * **Additional bonus:** $3,000 * Statutory benefits from day one * Over **20 additional benefits** * Job stability and career growth **Work Schedule** * **12x12 shift (7:00 am to 7:00 pm)** * 5 working days followed by 2 days off (rotating) **Work Location:** Cuautitlán / Ecatepec **Why is this position right for you?** If you have experience in security, enjoy fieldwork, and seek stability with a recognized company, this is your opportunity to join a strong and growing team. **Apply now and become part of IPS**