Negotiate, supervise, and attend to all self-service stores within the assigned route according to their specific needs and operational modalities, offering products and services through negotiation techniques, aiming to optimize service levels via order supervision, execution of commercial initiatives with retail chains, and management of human, technical, and material resources — all to satisfy consumer needs with quality goods and services while fulfilling organizational interests under optimal sales conditions. Position Objective N/A Education Bachelor’s degree in a related field Skills Collaboration Experience 1\. Record entry and exit at all self-service stores and distribution centers using YSCAN to review, optimize, and reduce time — focused on quality time / quality of life. 2\. Visit self-service stores according to the work plan to review pending items, conduct negotiations, and implement store management strategies. 3\. Validate operational and personnel service levels (stock-outs/short expiry dates/quality failures/staff turnover/in-store promotion/execution of support activities) to take corrective actions and identify store-level issues. 4\. Evaluate point-of-sale performance by reviewing temperatures, expiration dates, stock rotation, shelf stocking, front-facing displays, POP materials, pricing, product sampling, competitor monitoring, etc., to ensure proper execution and display in compliance with certification standards. 5\. Conduct negotiations, sales, and order supervision for each business unit to achieve monthly objectives. 6\. Negotiate orders or volume increases through promotional events to strengthen brand positioning and in-store presence. 7\. Ensure, as a priority across all self-service stores: product launches, display standards, and pricing — to drive in-store movement and business-unit-specific positioning. 8\. Analyze direct competitors using indicators such as offers, events, discounts, and promoter profiles to formulate and implement countermeasures mitigating competitive impact. 9\. Review sales progress and KPIs sent by Operational Control for delivery and joint review with promoters. 10\. Print sales progress reports and deliver them to promoters, explaining KPIs (daily targets, credit memos, pending return charges, sales progress and projections, shrinkage in good and poor condition) for sales tracking and store-level objective achievement. 11\. Download inventory templates per store scheduled in the work plan via SAP SYSTEM and jointly deliver and review them with promoters to monitor orders, inventory, and shrinkage. 12\. Analyze marginal contribution reports, sales progress, closing projections, and objective achievement reports sent by Operational Control to assess profitability (controllable profit, contribution to expenses, and PDM) per business unit. 13\. Follow up on credit memos through efficient communication with the Store Sales Representative to avoid outstanding balances. 14\. Review the sales representative headcount report sent by Commercial Development to ensure no information is missing. 15\. Supply POP materials to promoters during each store visit to boost and position products in-store. 16\. Review coverage reports against the catalog and Inventory Model assignment to ensure every SKU is available in the chain. 17\. Address quality failures through report tracking to optimize service levels. 18\. Analyze shrinkage reports based on sales/orders to reduce the monthly shrinkage percentage. 19\. Assign route logistics according to store location and daily scheduled order volume to improve time and distance efficiency (in cases where direct control and responsibility over self-service distribution exists). 20\. Motivate team members through personalized coaching aligned with their daily needs and objective achievement. 21\. Ensure team members have necessary tools (uniforms, belts, supplies, POP materials, labels, inventory templates) to perform daily operations. 22\. Understand safety policies through active involvement and participation in the 12 Best Practices for continuous application. 23\. Review pending items from various departments via email for follow-up and resolution. 24\. Schedule client meetings within the work plan, prioritizing client needs and pending items to ensure continuous service and support. 25\. Continue centralized negotiations through follow-up and dedicated attention to ensure customer satisfaction and required regional volumes. 26\. Perform all activities safely, recognizing that personal safety and integrity are also one’s own responsibility — to foster and develop an integrated safety culture.
Juan García
Indeed · HR
Juan García
Indeed · HR
