Field Service Engineer H/F

Description

### **Descripción** Amphenol tcs is the leader in high\-speed, high\-density connection systems, designing and manufacturing the industry's leading high\-speed, high\-density connectors and backplane systems. amphenol tcs solves system design challenges with integrated interconnect solutions for application in the networking, communications, storage, and computer server markets. Amphenol tcs was founded in 1968 as a division of teradyne, inc. and acquired by amphenol corporation in december of 2005\. amphenol corp. is the world?s third largest connector company, producing electronic and fiber optic connectors, cable, and interconnect systems for applications converging technologies of voice, video and data communications, industrial / automotive and military / aerospace. A history of innovation : Amphenol has 70\+ year history of innovation and a leadership position in all markets served. atcs engineers in the field and in product development work closely with our customers to understand their technology needs now and in the future. ### **Responsabilidades** Join the market leader in high\-speed electrical connectors for the Telecom/Datacom industry! We are seeking a **Field Service Engineer** to join our Cable Backplane Systems team. **About the Role:** As the technical expert on the front lines, you'll provide hands\-on support, troubleshooting, and maintenance to ensure our products perform exceptionally in real\-world applications. You will work closely with customers and internal teams to resolve complex issues and build relationships based on trust and results. **RESPONSIBILITIES:** * Serve as the primary technical contact for on\-site support, installation, and maintenance of Amphenol products * Diagnose and resolve complex interconnect issues in the field, including signal transmission and mechanical fit * Provide post\-sales service and technical assistance to ensure customer satisfaction and product reliability * Collaborate with engineering, product development, and sales teams to relay field feedback and drive continuous improvement * Deliver training and support to customers on product usage, maintenance, and troubleshooting * Document service activities, technical findings, and customer interactions * Travel to customer sites as needed to provide timely and effective service; this likely require significant travel on very little notice ### **Requisitos** * Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology , Mechanical Engineering or Mechanical Engineering Technology * 5\+ years of experience in field service, technical support, or hands\-on engineering roles * Familiarity with interconnect systems, signal integrity, and electrical testing * Strong diagnostic and problem\-solving abilities in electrical and/or mechanical domains * Excellent communication skills across technical and non\-technical teams * High\-level customer service mindset with a focus on building long\-term relationships * Ability to work independently in dynamic environments and deliver results under pressure * Organized, detail\-oriented, and capable of managing multiple service engagements