Description
CBS US Payroll Analyst**About Michelin**
Michelin is building a world-leading manufacturer of compounds and life-changing experiences.
A pioneer in engineered materials for over 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Leveraging its deep expertise in polymeric compounds, Michelin continuously innovates to manufacture high-quality tires and components for critical applications across demanding fields as diverse as mobility, construction, aerospace, low-carbon energy, and healthcare.
The care invested in its products and profound customer understanding inspire Michelin to deliver the best experiences—ranging from connected, data- and AI-driven fleet solutions to recommendations of exceptional restaurants and hotels curated by the MICHELIN Guide. Headquartered in Clermont\-Ferrand, France, Michelin operates in 175 countries and employs 132,200 people.
**Make a difference with Michelin**
At Michelin, we believe that our people make the difference.
Joining our Payroll Operations team means being at the heart of our transformation—where data, processes, and people come together to create a seamless employee experience.
As a CBS US Payroll end-user support, you will support key personnel processes (including payroll, reporting, and HR systems), ensuring accuracy, compliance, and continuous improvement across North America operations.
If you are passionate about employee service experience, analytics, and improving the way things work, this is your opportunity to grow in a global and purpose\-driven company.
**Your Mission**
Be a trusted partner in delivering an exceptional payroll experience through service excellence, collaboration, and a strong commitment to compliance and continuous improvement.
**What You Will Do**
* Address and follow up on employee inquiries
* Support users on Payroll tools and related best practices.
* Partner with HR teams, stakeholders or vendors to support and follow up on inquiries effectively.
* Support payroll\-related processes, ensuring data quality, internal standards and compliance.
* Deliver accurate payroll data analysis, reports, and insights to support on-time and accurate payments.
* Maintain accurate records on payroll documentation for compliance.
Identify opportunities to improve processes, simplify workflows, and increase efficiency to enhance payroll performance.
* Monitor user experience and drive actions to improve satisfaction
**Key Competencies**
* Customer focus \& service mindset
* Teamwork \& collaboration
* Planning \& organization
* Analytical thinking \& data management
* Continuous improvement \& process optimization
* Payroll compliance \& policy awareness
**Languages**
* English: Advanced (C1\) required.
**Why Michelin?**
* Be part of a global, people\-centric company
* Grow your career in HR, Payroll, and Analytics
* Access continuous learning and development opportunities
* Collaborate with international teams in a dynamic environment
* Contribute to meaningful transformation projects
Industrias Michelin, S.A. de C.V., CAMSO Distribución México, S.A. de C.V., Michelin México Services, S.A. de C.V. y/o Michelin Sascar México, S.A. de C.V. are responsible for the use and protection of your personal data, and accordingly, you are guaranteed that your personal information will be used solely for purposes proportionate and necessary in connection with your job application:
* Identification and contact.
* Compilation of your applicant file.
* Evaluation of your job application according to our selection and/or recruitment process.
* Verification of the information you provide.
Your personal data may only be transferred to companies within our same group, for the purpose of considering you for positions that may become available. Your personal information will be safeguarded under strict confidentiality and to reasonably prevent unauthorized use or disclosure thereof. We have implemented physical, technical, and administrative security measures in accordance with applicable regulations, and by applying to this position, you agree to share the necessary information and its processing. Your ARCO rights remain always available for exercise. For further information, please request the complete privacy notice.