SUPERVISOR

Description

Position Summary: Supervise the store's overall operations, serving as a role model for the team by providing direction, feedback, and ensuring customer satisfaction. Key Responsibilities: 1. Lead and supervise teams, ensuring an optimal work environment. 2. Prioritize customer satisfaction and service excellence. 3. Manage operations, inventory, and staff development. Supervise overall store operations across all areas, serving as a role model for your team. Provide necessary direction and feedback to your direct reports to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are in their assigned locations within the store and that physical inventory matches system records, executing flawless weekly inventory maintenance tasks. * Supervise store operational activities, serving as a role model and ensuring employees provide customer advice and utilize all tools provided by AutoZone—including the electronic catalog and diagnostic and testing equipment—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify strengths and areas for improvement among subordinate staff to assign appropriate tasks, recognize strong performance, and provide feedback when identifying opportunities for improvement and training. * Supervise that all employees comply daily with their scheduled work hours and with AutoZone’s dress code, interact with each other and with our customers with the highest levels of respect, friendliness, and professionalism, and apply AutoZone’s guidelines and values. * Review and analyze the Profit and Loss (P\&L) report each period to identify opportunities for expense control and contribute to improving them by promoting a culture of cost savings across all controllable expenditures within the team. * Assign and follow up on tasks for area supervisors—including planogram setup, merchandise placement, warehouse cleaning, restrooms, cafeteria, sales floor, and parking lot—as well as reviewing daily cash counts for the main register, performing cash sweeps, and processing register closings for your direct reports, following AutoZone-provided procedures. * Supervise and ensure employees use AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, conducting vehicle tests, or working at in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability to work various shifts AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center—the Centro de Apoyo a Tiendas (CAT)—located in Monterrey, Mexico; one Business and Technology Store Support Center (BTSSC) located in Chihuahua; and more than 16,000 AutoZoners nationwide. Our customer-first mindset and commitment to Going the Extra Mile define who we are—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. AutoZone, and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected category.