Operations Coordinator (Infrastructure)

Description

Job Summary: We are seeking an Ops Coordinator with experience in high-demand technological and operational environments to coordinate daily operations, manage incidents, and ensure compliance with KPIs, working closely with technical teams. Key Highlights: 1. Leads operations and coordinates teams in dynamic environments 2. Drives continuous improvement and process standardization 3. Collaborates with highly skilled technical teams and delivers impact We are looking for an **Ops Coordinator** with experience in high-demand technological and operational environments. This role will be responsible for coordinating daily operations, managing critical incidents, and ensuring compliance with KPIs and SLAs, working closely with technical teams and internal departments. We seek a candidate with leadership skills, analytical thinking, and the ability to make decisions in dynamic environments. Responsibilities * Coordinate and supervise daily operations * Monitor KPIs and SLA compliance * Manage operational incidents and escalations * Prioritize tasks based on operational impact * Coordinate activities with internal teams such as NOC, DevOps, and Commercial * Drive continuous improvement and process standardization * Identify operational risks and propose solutions Requirements * Completed engineering degree (mandatory) * Conversational English at B2 level or higher * Minimum 2 years of experience in incident tracking and resolution * Knowledge of: * Linux * TCP/IP * Databases * Basic scripting (Bash/Python) * Experience leading operations or coordinating teams * Excellent communication and decision-making skills * Proactivity, ownership, and availability for on\-call / 24/7 shift coverage We Offer * Hybrid work model and flexible hours * Excellent work environment * Professional growth opportunities * Collaboration with highly skilled technical teams * Space to propose ideas and create impact If you aim to grow within an operations and technology environment, we want to meet you. Apply now! Salary: $22,000\.00 \- $25,000\.00 per month Benefits: * Grocery vouchers Work Location: On-site employment