* Basic Technical Knowledge: * Understanding of systems, software, and hardware. * Ability to resolve basic technical issues and comprehend common problems. * * Communication Skills: * Clear and effective verbal and written communication. * Ability to listen and understand customers’ needs and concerns. * Competence in proposing solutions based on the services provided. * Professional interaction with client personnel, consistently guided by the company’s core values. * Problem-Solving Ability: * Skill in identifying, analyzing, and effectively resolving problems. * Time Management: * Sense of urgency in high-priority situations. * Operational agility and responsiveness. * Ability to identify tasks. * Data Analysis Capability: * Skill in interpreting data and generating reports. * Incident Management: * Knowledge of ticket management and incident tracking. Employment Type: Full-time Salary: $10,530.00 per month Benefits: * Free uniforms Work Location: On-site employment