Collections Manager

Description

Job Summary: We are seeking a Collections Manager to handle overdue accounts with more than 60 days of delinquency, focusing on payment agreements and debt restructuring. Key Highlights: 1. Manages overdue accounts and negotiates customized payment agreements. 2. Requires strong negotiation skills and ability to handle objections. 3. Office and field work, including home visits. **Job Description: Collections ManagerPosition Objective** Effectively manage overdue accounts with more than 60 days of delinquency, focusing on establishing payment agreements, debt restructuring, and collecting relevant customer information to facilitate portfolio recovery. **Education** * Completed or incomplete Bachelor's degree in Law or related field. **Requirements** * Valid driver's license. * Personal vehicle. * Minimum of **2 verifiable years** of experience in collecting overdue accounts over 60 days old. * Basic knowledge of legal processes applicable to collections. * Experience in both **office-based and field collections**, including home collections. * Preparation and follow-up of payment agreements. * Familiarity with the assigned collection area. **Competencies and Skills** * Strong negotiation skills and ability to handle objections. * Resilience and tolerance for frustration. * Results-oriented mindset and discipline. * Clear, assertive, and persuasive communication. * Ability to work under pressure and meet targets. **Responsibilities** * Manage overdue accounts over 60 days old. * Conduct customized negotiations with customers through various contact channels (telephone, digital, and in-person). * Prepare, formalize, and follow up on payment agreements and debt restructurings. * Conduct home visits to customers to reinforce collections and establish payment agreements. Collect and record relevant field information regarding the customer’s situation to support the portfolio recovery strategy. We Offer * Base salary * Attractive commissions * Transportation allowance Employment Type: Full-time, Indefinite-term Salary: $14,000\.00 per month Benefits: * Transportation allowance or service Work Location: On-site employment