call center

Description

Job Summary: We are seeking a call center agent to contact customers, resolve inquiries, conduct sales follow-ups, and maintain an updated customer database, with ongoing training. Key Highlights: 1. Customer contact and follow-up 2. Resolution of product-related inquiries 3. Ongoing training in sales and communication **GMD S.A DE C.V** **CALL CENTER** **REQUIREMENTS:** \- Completed high school education \- Flexible availability for work schedule \- Minimum 1 year of relevant experience **RESPONSIBILITIES:** 1\. Make calls or contact prospective or existing customers within the assigned portfolio 2\. Address their questions or concerns regarding product acquisition 3\. Customer follow-up (sales, quotations, payments, invoices, shipping documents) 4\. Maintain up-to-date customer database 5\. Participate in training sessions to enhance sales skills, product knowledge, and communication techniques 6\. Process new customer onboarding requests 7\. Cancel PR / FS due to external factors (e.g., customer-related issues) or staff failures **WE OFFER:** \- Gross monthly salary of 10,000 Mexican pesos \- Food vouchers worth 1,000 MXN \- Statutory benefits \- Complimentary uniforms **IF YOU ARE INTERESTED, APPLY THROUGH THIS CHANNEL OR SEND YOUR CV TO THE FOLLOWING NUMBER: 5580616985** Salary: Starting from $10,000.00 per month Benefits: * Opportunity for indefinite-term employment contract * Food vouchers Workplace: On-site employment