TELEPHONE OPERATOR

Description

Job Summary: We are seeking a Telephone Operator to negotiate payment terms and recover overdue accounts, with a focus on communication, negotiation, and customer orientation. Key Highlights: 1. Professional growth opportunity 2. 100% paid training 3. Work from Monday to Sunday with rotating days off Job Offer TELEPHONE OPERATOR Location: León, Guanajuato Company: MUÑOZ C Y ASOCIADOS Posted on May 12, 2026 Valid until May 31, 2026 accessible\_forward We welcome persons with disabilities Net monthly salary $9,600\.00 \- $9,000\.00 Apply Folio: 21133532 Description Join our TELEPHONE ADVISOR team!! Collection campaign for Palacio de Hierro (early-stage delinquency). Working hours: 7:00 a.m. to 3:00 p.m., Monday to Sunday (rotating days off). We offer: \- Weekly base salary \- Productivity bonus (biweekly) \- Punctuality award \- Statutory benefits (IMSS, INFONAVIT, year-end bonus, vacation, vacation premium, profit-sharing) Incentives \- 100% paid training \- Growth opportunity REQUIREMENTS: \- Must be at least 19 years old (valid INE required) \- Education: High school diploma or higher \- Basic computer skills \- Strong verbal communication skills \- RFC required Requirements * Required academic level: High school or vocational training * Academic status: Diploma or certificate * Experience: 6 months \- 1 year as TELEPHONE OPERATOR * Knowledge(s) and tool(s): + Computer skills * Language(s): + None * Skill(s) and competency(ies): + Communication + Negotiation + Customer orientation * Candidate availability: + No travel required Schedule Monday to Friday Full-time 07:00 \- 15:00 Schedule clarification: Work from Monday to Sunday with one rotating weekend day off Functions and activities * Negotiate payment terms * Recover overdue accounts The company offers * Statutory benefits * Punctuality bonus * Savings fund * Indefinite-term employment contract Recruitment process * Initial screening by phone \- candidate contacted by phone and asked screening questions * Psychometric tests \- if the candidate matches the profile, psychometric tests are sent * Interview \- candidates who pass the psychometric tests are interviewed * Start date of your recruitment process: May 12, 2026 * Duration of recruitment process: 3 weeks