Technical Support

Description

Job Summary: Answer customer calls reporting service failures and provide solutions to technical issues. Key Highlights: 1. Customer Service 2. Technical Support **Responsibilities:** * Answer customer calls reporting service failures and resolve related issues. **We Offer:** * Base Salary: **$9,452.00** gross per month * Productivity Bonus: **$2000** up to **$5000** * Bi-weekly payment * Statutory benefits * Paid training **Requirements:** * Completed high school education * Experience in ATC call centers and/or technical support * Knowledge of **PING, TRACERT, ROUTER, CMD, DNS, IP** * Must not have previously worked for Grupo Salinas or have outstanding debts with Banco Azteca **Work Schedule:** Monday to Sunday (Rotating weekly days off) Available Shifts: * 10 AM to 4 PM * 8 AM to 2 PM * 9 AM to 3 PM * 5 PM to 11 PM **Work Location:** * Rascarrabias 911, Vértiz Narvarte, Benito Juárez, 03600 Ciudad de México, CDMX Join our team by sending your CV to **5641662912** or applying through this platform