Job Summary: We are seeking a Technical Services Coordinator to serve as the key liaison between customers and the technical team, ensuring timely and error-free service execution. Key Highlights: 1. Central role in coordinating technical services and customer satisfaction 2. Job stability with an excellent schedule and professional growth 3. Teamwork and constant communication with various stakeholders **Are you passionate about logistics and talented at organizing?** We are looking for our new **Technical Services Coordinator**. If you have experience managing tickets, technicians, or routes, and seek job stability with an excellent schedule, we want to meet you! **What will you do? (Your Mission):** You will be the key liaison between our customers and the technical team, ensuring each service is executed on time and without errors. * **Scheduling:** You will design service schedules and register new contracts in our digital platforms. * **360° Coordination:** You will maintain constant communication with customers, suppliers, and technicians to ensure everyone is aligned. * **Resources:** You will coordinate with the warehouse to ensure materials and equipment arrive on time for the service. * **Technical Follow-up:** You will conduct verifications (remote validations or on-site spot checks) to confirm successful technical installation. * **Administrative Closure:** You will manage evidence, close service orders, and update the database to authorize billing. **Profile We Are Seeking:** We seek a service-oriented attitude and strong organizational skills. * **Education:** Completed high school diploma (Mandatory). Technical certifications are a plus! * **Experience:** Minimum 1 year in similar roles (control center, logistics, service coordination, technical call center). * **Age:** Preferably 22 years or older. * **Tech Skills:** Intermediate Excel proficiency (tables, filters, databases) and basic knowledge of any CRM or ticketing platform. **What We Offer? (Our Value Proposition):** * **Salary:** **$14,000 monthly (net).** * **Balanced Schedule:** Monday to Friday, 9:00 am to 6:00 pm. * **Hybrid Work Model:** Combination of office days and remote work (to be confirmed based on operations). * **Growth:** You will report directly to the Operations Management team. **Your Selection Process:** We aim to be agile and transparent with you: * **First Screening:** Initial interview with Human Resources. * **Final Screening:** Direct interview with the Operations Manager. * Offer and hiring! **Are you interested?** If you meet the profile and seek a place where your organizational skills are valued, apply through this channel by submitting your updated CV. Employment type: Full-time Salary: $10,000.00 - $15,000.00 per month Work location: Hybrid remote in 06500, Cuauhtémoc, CDMX