Customer Service

Description

Job Summary: We are seeking a customer service professional with call center experience to coordinate shipments, generate reports, and attend to customers. Key Responsibilities: 1. Coordination and tracking of shipments to ensure customer compliance 2. Handling of administrative tasks and incident logging 3. Development of reports and analysis of indicators **We are looking for "Customer Service"** **Requirements and Responsibilities:** * Call\-Center experience * Basic English * Logging of activities and incidents * Preparation of reports and analysis of indicators * Coordination and follow\-up of shipments to ensure customer compliance * Customer interactions * Administrative tasks * Strong verbal communication skills * **Working hours: 9am to 6pm, Monday to Friday** **We Offer:** * **Salary $14,000** * **Statutory benefits** * **Cafeteria service** * **Free training courses** * **Free parking** * **Life insurance** * **Death benefit** **Willingness to occasionally relocate to Polanco (corporate office)** Employment Type: Full\-time Salary: $14,000\.00 per month Benefits: * Free parking * Flexible working hours * Life insurance * Cafeteria service * Free uniforms * Grocery vouchers Work Location: On\-site employment