Collections

Description

Summary: This role involves notifying customers about outstanding balances, negotiating payments, and providing professional customer service in a call center environment. Highlights: 1. Opportunity for individuals experienced in call centers. 2. Engage in payment negotiation and processing. 3. Provide professional customer service and timely follow-up. **Tres R busca Collections en Tijuana, Baja California** -------------------------------------------------------- Are you experienced in call centers and looking for an excellent commission structure? This opportunity is for you! ### **Responsibilities:** * Notify customers about outstanding balances (Down Payment, Monthly Payment, Endorsement Fee, Auxiliary Product Fee, Chargeback). * Follow up and negotiate payments. * Process payments over the phone via credit/debit card. * Guide customers to visit their nearest branch when paying with cash. * Provide professional customer service and timely follow\-up. ### **Requirements:** * Advanced English level **B2/C1 (required)**. * Minimum **1 year of previous call center experience**. * Collections experience is a plus. * Strong negotiation and communication skills. * Basic computer skills. ### **We Offer:** * **$3,613 USD during training** * After training, **$3,000 USD base \+ average $700 USD monthly commissions (paid biweekly).** * Competitive earnings and great work environment. * Fixed Sunday off. ### **Schedule:** * **Monday Friday:** 8:00 am 4:40 pm * **Saturday:** 8:00 am 1:00 pm * **Sunday:** Off If you meet the requirements and want stability \+ strong commission potential, apply today! **Nivel de educación deseada:** Media Superior **Nivel de experiencia deseada:** Nivel Inicial **Función departamental:** Atención al cliente **Industria:** Seguros / Aseguradora **Habilidades:** * Call Center * Collections * Inglés *Esta vacante viene de la bolsa de empleo Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=699769736200006300383c50\&source\=indeed*