Job Summary: We are seeking a Call Center Agent to handle incoming phone calls, acquire new clients, and route calls appropriately, guiding patients with clear communication and a positive attitude. Key Highlights: 1. Opportunity for professional growth and development 2. Training programs to enhance performance 3. Positive and supportive work environment **San Ángel Ophthalmology** is hiring for a CALL CENTER position. Requirements: * Minimum high school diploma * Proficiency in office equipment and telephones * Proficiency in Excel and Word * Strong verbal communication skills and positive attitude * Passion for customer service * Experience in telephone support (1 year preferred) * Flexible availability (morning and afternoon shifts) We offer: * **Monthly salary of $12,000 (salary adjustment upon permanent employment)** * **Monthly food vouchers** * Benefits exceeding statutory requirements * 30% vacation bonus * Opportunities for career advancement * Training programs to perform the job effectively and grow professionally * Additional internal benefits * **Mid-shift schedule with flexibility to rotate afternoon shifts from 12 PM to 8 PM** **Responsibilities:** * Telephone support (client acquisition) * Routing calls to the appropriate departments within the clinic * Guiding callers to identify which department can assist them in resolving any issue Employment Type: Full-time, indefinite-term contract Salary: $12,000.00 - $13,000.00 per month Benefits: * Food vouchers Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
