BBVA CALL CENTER COORDINATOR POSITION REQUIRED

Description

Job Summary: Call Center Coordinator for bank collections to lead teams, with a results-oriented focus and ability to develop high-performance teams. Key Highlights: 1. Leadership and development of high-performance teams 2. Mandatory experience in bank collections 3. Knowledge of indicators, metrics, and KPIs **COLLECTION MANAGEMENT GROUP is seeking a BBVA CALL CENTER COORDINATOR in Cuauhtémoc, Mexico City** ---------------------------------------------------------------------------------------------------------------- **WE’RE LOOKING FOR TALENT LIKE YOU!** **Position: Bank Collections Call Center Coordinator** Do you have experience leading collections teams and are you passionate about challenges? **REQUIREMENTS:** Minimum 1 year of experience as a Call Center Coordinator (bank collections experience is mandatory) Completed high school diploma or incomplete/complete bachelor’s degree Intermediate/advanced Excel skills (a test will be administered) Knowledge of telephone scripting Familiarity with indicators, metrics, and KPIs Strong verbal communication and leadership skills Proficiency in using PCs Excellent personal presentation **WE OFFER:** Base salary of $14,000 net **Uncapped commissions** (you can earn up to an additional $20,000 monthly!) Fully paid training Immediate hiring Career development and internal growth plan Location: 5 minutes from Insurgentes Metro Station **What are we looking for?** A person with leadership skills, a results-oriented mindset, and passion for developing high-performance teams. **If you meet the profile, apply now!** We want to meet you! **IMMEDIATE HIRING!** **Desired education level:** Basic **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0cbee23900003800717138\&source\=indeed*