Regional Operations Manager

Description

Position Summary: Coordinate corporate development strategies in assigned regions to achieve quality, marketing, customer service, and satisfaction objectives for the No. 1 bubble tea beverage brand. Key Highlights: 1. Corporate Development Strategy Coordination 2. National-Level "Multi-Unit" Management 3. Positive Leadership and Team Development **Position Objective:** Coordinate the implementation of corporate development strategies in assigned regions (managed districts) to achieve objectives focused on product quality, marketing of our products and brand, as well as customer service and satisfaction—key factors distinguishing Yukapioca as the No. 1 bubble tea beverage brand. **Position Requirements** * Completed Bachelor’s degree in Tourism, Gastronomy, Business Administration, or related fields. * **MANDATORY: Management of multiple regions/districts (national level), "MULTI-UNITS" (REQUIRED)** * **MANDATORY: Experience in Food and Beverage Industry (minimum 7 years); DO NOT APPLY IF THIS REQUIREMENT IS NOT MET** * 7 years’ experience managing personnel (district managers, regional managers, etc.) * Ability to develop one’s team through training and a continuous improvement focus. * Ability to supervise, coordinate, manage, and enforce institutional processes and policies. * 7 years’ experience in responsibility for achieving sales targets and key performance indicators (KPIs). * Problem identification and resolution. * Effective communication skills. * Enthusiasm, passion, and experience working in teams. * Advanced knowledge of brand development. * Expert-level experience in personnel management. * Expert-level skills in KPI management. * Willingness to travel **Competencies/Skills** * Integrity, commitment, loyalty, ethics, and passion for results. * Trustworthy, discreet, honest, with sound judgment and common sense. * Respects the organizational hierarchy and promotes its observance. * Positive leadership. **Position Responsibilities** * National-level "multi-unit" management according to the corresponding region. * Daily monitoring of key performance indicators (KPIs). * Coordinate and supervise daily operations. * Develop strategies for company growth and development. * Ensure process efficiency and service quality. * Manage the performance of personnel under supervision (District Managers/Regional Coordinators, Supervisors, etc.) **Additional Benefits and Perks** * Bonus scheme based on achievement of KPIs. * Permanent employment contract. * Full-time schedule. * Corporate discount voucher program. * On-site work arrangement. Employment Type: Full-time Salary: $30,000.00 - $35,000.00 per month Benefits: * Free beverages * Company parking * Free parking * Option for indefinite-term contract * Free uniforms Work Location: On-site employment