Collections Coordinator

Description

Position Summary: Fincomún is seeking a Collections Coordinator to oversee the daily operations of the digital collections team, implement strategies, and manage collection campaigns. Key Highlights: 1. Team coordination and leadership for digital collections 2. Implementation of results-oriented collection strategies 3. Analysis of performance indicators and proposal of improvement actions **Fincomún is seeking a Collections Coordinator in Los Alpes \- Álvaro Obregón, Mexico City** ------------------------------------------------------------------------------------------- Fincomún is a company dedicated to providing financial solutions, focused on continuous process improvement and human talent development. Our approach emphasizes operational efficiency, the use of digital tools, and goal achievement. **Main Responsibilities** * Coordinate the daily operations of the digital collections team. * Implement and monitor results-oriented collection strategies. * Manage collection campaigns via digital channels and predictive dialers. * Analyze performance indicators and propose improvement actions. * Provide feedback, training, and supervision to direct reports. **Requirements** * Education: Completed high school or undergraduate degree (in progress or completed). * Goal-oriented mindset and focus on results-driven work. * Experience in collection strategies, preferably digital. * Proficiency with digital channels (calls, messaging, collection platforms). * Knowledge of predictive dialer usage. * Experience managing and developing personnel. **Schedule** * Availability for **rotating shifts**, Monday through Saturday. **Compensation** * Guaranteed monthly income of $20,000\.00 \+ performance-based variable pay (paid weekly) * Social Security registration * Job stability and growth opportunities. **Desired Education Level:** Upper Secondary **Desired Experience Level:** Expert Level **Departmental Function:** Commercial / Sales **Industry:** Financial Services **Skills:** * Collections * Leadership * Communication *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69e660de5300003200e73860\&source\=indeed*