Description
Position Summary:
Supervise the overall functioning and operations of branches, ensuring operational standards, customer service, and achievement of sales objectives.
Key Highlights:
1. Operational supervision and control of branches to ensure standards
2. Focus on customer service and sales growth
3. Inventory management and compliance with quality policies
**GENERAL POSITION OBJECTIVE**
Supervise the proper operation of branches, including facility maintenance, administrative recordkeeping, and overall operational activities; ensure that all operational activities comply with established standards, prioritizing excellent customer service and achieving the sales targets set by management.
**PRIMARY POSITION RESPONSIBILITIES**
* Weekly review of manual recordkeeping in logbooks across all branches to ensure completeness and accuracy.
* Weekly physical inventory counts for each roastery branch; submission of a supervision report to identify any discrepancies or shortages.
* Support in generating cash register closing reports or results; assist with price adjustments during payment or register closing, as well as monthly merchandise adjustments.
* Verify replenishment of finished products.
* Receive and inspect product expiration dates, quantities, and quality.
* Ensure branches maintain appropriate lighting, security, comfort, and general cleanliness in accordance with applicable policies and regulations for optimal operations; consult direct supervisor for any questions or decisions.
* Conduct monthly raw material and inventory counts across all stores, supported by company personnel.
* Supervise cleaning activities in common areas and product storage areas.
* Support floor operations.
* Document any relevant information (reports and/or minutes) discussed with the direct supervisor regarding store-related matters.
* Plan and conduct visits to all stores, documenting findings in the store logbook for follow-up during the second visit.
* Generate an incident report based on store visits, including an action plan for correction.
**POSITION PROFILE**
* Minimum 2 years of experience in similar positions
* Experience in food industry companies
* Proficiency in Microsoft Office
* Personnel management experience
* Leadership skills
* Valid driver's license
* Knowledge of standard procedures
* Assertive communication skills
**WE OFFER**
* Statutory benefits
* Savings fund
* Retirement savings plan
* Social security
* Bonuses
Employment type: Full-time
Salary: $10,000.00 - $14,000.00 per month
Benefits:
* Savings fund
* Option for indefinite-term contract
* Company-provided mobile phone
* Complimentary uniforms
Work location: On-site employment