Universal Teller

Description

Job Summary: This Universal Teller role focuses on cash processing, ensuring verification, classification, and dispatch of valuables in accordance with established procedures. Key Highlights: 1. Comprehensive cash flow management 2. Verification and counting of coins and banknotes 3. Classification and preparation of cash according to standards * **LOCATION** ------------ Av. Vallarta 6485, Jalisco Jalisco, Mexico * ### **CAREER AREA** GFP\_MEX * ### **JOB TYPE** Full time * **JOB ID** ---------- \#R70356 GENERAL RESPONSIBILITIES* In the Deposit Verification process, work under the concept of continuous flow and partial withdrawals, with hourly workload assignments. * Execute receipt, processing, vaulting, and dispatch processes in strict compliance with established controls for each activity comprising these processes. * Complete discrepancy reports as required when discrepancies arise during cash processing. * Perform cleaning of equipment and work area used during the work shift. According to the Value Stream governing INTERNAL OPERATIONS, the stages in which a Universal Teller may perform duties are: SORTING * Empty disorganized cash from very large containers for manual sorting. * Unfold and spread out cash before placing it into the dispatch container, preventing cash from falling onto the floor or leaving any banknotes inside the container. VERIFICATION* Open containers following current standardized procedures. * Verify and count the amount of cash (coins and banknotes) contained in the containers, using available machinery and manually where applicable. * Ensure physical values match what the accompanying deposit voucher states. * Properly record the transaction in the system to credit deposits. LOT ASSEMBLY* Prepare workload assignments for tellers performing verification. * Lots consist of containers reserved for processing, categorized by bank, complexity, customer, and priority. * Distribute and assign lots to other tellers for processing. SELECTION AND CLASSIFICATION* Select and separate banknotes by quality and denomination using available machinery, and manually where applicable. * Identify and consistently comply with control guidelines to ensure traceability throughout processing. * Classify and bundle processed banknotes according to standards established by Banco de México and the company. * Sign and seal straps used for bundling. * Assemble stacks. A stack consists of 10 bundles; each bundle contains 100 banknotes of the same denomination and same series. PROVISIONING (PREPARATION)* Prepare cash-filled containers according to client requests and service logistics specifications (Routes). RECEIPT AND DISPATCH* Receive containers delivered by valuables transportation personnel in the vault area, ensuring strict adherence to established procedures for container registration and segregation of duties. * Deliver containers for dispatch or vault custody. * Transport or secure containers within the vault. * Capture and register voucher data in the SICOP and PROCESA systems to ensure proper container flow during processing. DATA CONTROL* Apply procedures for handling evidence and discrepancies. * Transmit information and reconcile discrepancies and opening/closing balances with clients. * Organize and consolidate accounting packages by bank, shift, or processing area. * Review bank data entered into the system prior to submission to prevent data entry errors that may cause discrepancies. * Contribute to operational and cash reconciliation at the end of the work shift.