ADMINISTRATIVE ASSISTANT

Description

Job Summary: Support the Project Manager and advisors in administrative and commercial tasks to ensure optimal team performance, with a focus on customer service and document management. Key Highlights: 1. Key administrative and commercial support for the real estate team. 2. Comprehensive documentation management and lead tracking. 3. Professional interaction with advisors and clients in the real estate sector. **Requirements** **IMPORTANT:** Professional appearance and excellent customer service skills Age: 27–35 years old Flexible working hours available Salary: MXN 12,000.00 gross per month **Education and Experience** \- High school diploma; incomplete bachelor’s degree in Administration, Real Estate, or related field. \- Minimum 2 years of experience in administrative roles, supporting advisors and customers, preferably in the real estate sector. **Skills and Knowledge** \- Proficiency in office tools (Excel, Word, PowerPoint, Outlook). \- Basic knowledge of real estate is preferred. \- Familiarity with CRM or administrative systems for customer tracking. \- Ability to draft professional emails (excellent spelling and grammar). \- Clear and professional verbal and written communication across multiple channels (in-person, phone, digital). \- Support in preparing customer service and follow-up reports. \- Organized. \- Effective communication across different departments within the company. \- Teamwork orientation. \- Adaptability and willingness for continuous learning. Job Objective: Provide administrative and commercial support to the Project Manager and advisors to ensure optimal team performance. **MAIN RESPONSIBILITIES:** 1\. Advisor and Customer Service: 2\. Document Management: \- Collect, organize, and upload all documentation related to ongoing transactions into the CRM system and maintain physical copies. Lead distribution and tracking. * Receive, assign, and reassign leads to all advisors according to sales management guidelines. * Proficiency in email and WhatsApp Business. * CRM system handling. * Support in collecting documentation for reservations and contracts. * Drafting contracts and/or documents in coordination with the Brokerage Management. Employment Type: Full-time Salary: MXN $12,000.00 per month Benefits: * Complimentary uniforms * Grocery vouchers Education: * Incomplete or ongoing bachelor’s degree (Preferred) Experience: * Three: 1 year (Preferred) Work Location: On-site employment