TECHNICAL SUPPORT ENGINEER

Description

Job Summary: VENTUS LOGISTICA is seeking a Technical Support Engineer to prevent, detect, and resolve technical issues related to computer equipment and networks, with experience in cybersecurity and user support. Key Highlights: 1. Essential role in detecting and resolving IT technical issues. 2. Opportunity to work in networking, communications, and cybersecurity. 3. Focus on both on-site and remote user support. Job Offer TECHNICAL SUPPORT ENGINEER Location: Nuevo Laredo, Tamaulipas Company: VENTUS LOGISTICA Posted on February 23, 2026 Valid until March 31, 2026 Net Monthly Salary $18,000.00 Apply Reference Number: 20704314 Description A logistics company seeks a Technical Support Engineer with a minimum of 3 years’ experience in similar roles. Full-time position with travel availability required. Experience needed in: networking and communications, cybersecurity, on-site and remote user support, equipment maintenance, IT asset and inventory control, preventing/detecting/resolving technical issues in computer equipment, installing/removing computer equipment, printers, network equipment and cabling, knowledge of Windows Server 2019, Office365 suite (desirable), Azure (desirable), ISO standards, and working under procedures and KPIs. Requirements * Required academic level: Bachelor’s degree * Academic status: Graduated * Required field of study (or related): Computer Science and Systems * Experience: 3–4 years as TECHNICAL SUPPORT ENGINEER * Knowledge and tools: + Systems + Networking + Support * Language(s): + None * Skills and competencies: + Communication + Work quality + Continuous improvement + Commitment + Proactivity + Results orientation * Candidate availability: + Travel not required Schedule Some days Full-time 09:00–17:00 Schedule clarification: Availability from 09:00 to 17:00 hours, and Saturdays from 09:00 to 13:00 hours Responsibilities and Activities * Support for all networks * Install and remove computer equipment * Detect and resolve technical issues in computer equipment The company offers * Statutory benefits * Indefinite-term contract Recruitment Process * Interview – Interview scheduled upon prior appointment or CV submission * Start date of your recruitment process: November 14, 2024 * Recruitment process duration: 2 Weeks