CUSTOMER SERVICE

Description

Job Summary: The Customer Service Department aims to ensure a positive customer experience and foster loyalty, maintaining customer satisfaction and contributing to the company's reputation. Key Highlights: 1. Customer orientation and autonomy in work. 2. Professional development in a team-based work environment. 3. Focus on effective communication techniques and active listening. Job Posting CUSTOMER SERVICE Location: Zihuatanejo de Azueta, Guerrero Company: PURIFICADORA AQUAPURA. Posted on May 8, 2026 Valid until May 31, 2026 Net Monthly Salary $9,600\.00 Apply Folio: 21130484 Description THE CUSTOMER SERVICE DEPARTMENT'S PRIMARY FUNCTION IS TO PROVIDE ATTENTION, GUIDANCE, AND SOLUTIONS TO CUSTOMERS' NEEDS, ENSURING A POSITIVE EXPERIENCE AND LOYALTY. THE OBJECTIVE IS TO MAINTAIN CUSTOMER SATISFACTION, RESOLVE INCIDENTS, AND CONTRIBUTE TO THE COMPANY'S REPUTATION. Requirements * Required academic level: High school or vocational training * Experience: 6 months \- 1 year in CUSTOMER SERVICE * Knowledge(s) and tool(s): + EFFECTIVE COMMUNICATION TECHNIQUES AND ACTIVE LISTENING. + COMPLAINT MANAGEMENT AND CONFLICT RESOLUTION. + CUSTOMER SERVICE AND SUPPORT PROCESSES. * Language(s): + None * Skill(s) and competency(ies): + Customer orientation + Autonomy + Teamwork + Critical thinking + Logical\-Mathematical reasoning * Candidate availability: + No travel required Schedule Some days Full-time 10:00 \- 18:00 Responsibilities and activities * ATTEND TO AND GUIDE CUSTOMERS REGARDING THEIR REQUESTS. * MANAGE COMPLAINTS AND RESOLVE PROBLEMS EFFICIENTLY. The company offers * STATUTORY BENEFITS * PUNCTUALITY BONUS * UNIFORMS * Indefinite-term employment contract Recruitment process * Start date of your recruitment process: May 8, 2026 * Duration of recruitment process: 1 month