Virtual Receptionist

Description

Job Summary: We are seeking a Virtual Receptionist for a monitoring console to remotely manage and control access to corporate facilities, providing professional service and timely follow-up. Key Highlights: 1. Manage access and visitor registration via monitoring platform 2. Generate daily interactive reports with entry and visit information 3. Maintain two-way communication with on-site personnel Position: Virtual Receptionist at Monitoring Console Location: Mexico City Work Mode: On-site Department: Security – Monitoring and Access Control Job Description We are looking for a Virtual Receptionist to join our Monitoring Console team, responsible for remotely managing and controlling access to corporate facilities while delivering professional service and timely follow-up on registration and visit processes. Responsibilities Perform duties equivalent to those of an on-site receptionist, managing access, visitor registration, and general assistance via the monitoring platform. Generate daily interactive reports containing detailed information on entries, entry and exit times, and visit classifications. Maintain two-way communication with on-site personnel through audio and video channels, enabling real-time interaction. Capture information for authorized visitors. Provide full traceability of services rendered, registrations, movements, and events related to access control. Requirements Prior experience in monitoring, virtual reception, customer service, or administrative roles (preferred). Familiarity with video surveillance platforms or access control software (optional; training provided). Excellent verbal and written communication skills. Strong organizational skills, attention to detail, and ability to work under established protocols. Availability to work rotating shifts. We Offer Competitive salary Statutory benefits Cafeteria service Interested in joining our team? Send your updated CV to: controlinterno@pas\-hq.com Subject: Virtual Receptionist – Monitoring Console Employment Type: Indefinite-term contract Salary: Starting from $10,000\.00 per month Benefits: * Cafeteria service with discount * Complimentary uniforms Workplace: On-site employment