Description
General Information
* **Position:** Security Staff
* **Sector:** Boutique Hospitality / Luxury Hospitality
* **Monthly Compensation:** $18,500 MXN net (plus statutory benefits)
* **Work Schedule:** \[Specify whether 8-hour, 12-hour, or 24x24 shifts]
**Candidate Requirements**
**Education and Experience**
* **Education:** Completed high school (certificate required).
* **Experience:** Minimum 2 years of verifiable experience in similar roles (hotel security, luxury residential security, or high-level corporate security).
**Mandatory Documentation**
* Recent and verifiable letters of employment recommendation (minimum 2\).
* Updated certificate of no criminal record.
**Competencies and Soft Skills**
* **VIP Interaction and Presence:** Excellent personal presentation, grooming, appropriate body language, and verbal fluency for interacting with exclusive guests.
* **Absolute Confidentiality:** Strong ethical awareness, discretion, and protection of guest privacy and hotel operations.
* **Service Orientation:** Proactive, courteous, and empathetic attitude; ability to resolve issues tactfully and diplomatically.
* **Crisis Management:** Ability to remain calm under pressure and act assertively during emergencies.
* **Basic English,** desirable
**Main Functions and Responsibilities**
* **Surveillance and Access Control:** Continuously monitor the entry and exit of guests, staff, suppliers, and visitors, ensuring only authorized personnel enter the premises.
* **VIP Greeting and Reception:** Welcome guests with outstanding service attitude, coordinating with the Concierge or Front Desk team for proper reception.
* **Patrols and Asset Security:** Conduct periodic rounds and inspections of common areas, vacant rooms, hallways, and the hotel perimeter to prevent incidents or detect anomalies.
* **Confidentiality Protocol:** Ensure all information regarding guest stays (identity, room numbers, schedules, etc.) is handled under strict professional confidentiality.
* **Incident and Emergency Management:** Act as first responder in cases of medical emergencies, fire hazards, or risky situations, following internal protocols and coordinating with authorities if necessary.
* **Logbook and Reporting:** Maintain a detailed and formal daily log of incidents, supplier access, and any events occurring during the shift.
**What We Offer**
* Competitive monthly salary of **$18,500**.
* Statutory benefits from day one.
* High-quality custom uniforms.
* Excellent work environment within an exclusive setting.
Salary: $18,500\.00 per month
Workplace: On-site employment