Receptionist Secretary

Description

**Job Title**: Receptionist Secretary with experience **Location**: Plaza San Patricio, Saltillo Coahuila **Requirements and Skills**: \-Minimum education level: Completed high school. \-Courses or knowledge in administration, customer service, or related fields (preferred). \-Minimum 2 years of experience in similar roles, preferably in clinics or medical offices. \-Proficiency in appointment management software and office tools (MS Office, CRM systems, video conferencing). \-Social media and WhatsApp management. \-Excellent verbal and written communication skills. \-Ability to multitask and work under pressure. \-Punctuality and professional attitude at all times, along with impeccable personal appearance. \-Attention to detail and organizational skills. \-Empathy and courteous treatment of patients. \-Discretion and confidentiality when handling sensitive information. **Responsibilities**: \-Receive and attend to patients in a friendly and professional manner. \-Provide information about clinic services and respond to telephone and electronic inquiries. \-Handle complaints and resolve patient issues efficiently. \-Schedule, confirm, and manage appointments; maintain an updated calendar; coordinate appointment changes or cancellations. \-Manage and organize medical records and administrative documents. \-Process payments and perform cash reconciliation. \-Maintain accurate and up-to-date patient records and treatment histories. \-Coordinate daily logistics for the reception area and common areas of the clinic. \-Monitor and manage inventory of office supplies and basic medical materials. \-Collaborate with other team members to ensure efficient operations. \-Coordinate with external vendors and service providers as needed. \-Answer and manage telephone calls, emails, and other communication channels. \-Distribute internal and external correspondence appropriately. \***Work Schedule Availability**: From 9:00 AM to 8:00 PM, with a two-hour lunch break (2:00 PM to 4:00 PM), Monday through Friday; Saturday from 9:00 AM to 3:00 PM. Statutory Benefits **Job Details**: Work Mode: On-site Position Type: Full-time Salary: $3,000.00 \- $3,500.00 per week Application Question(s): * HOW OLD ARE YOU? * IN WHICH NEIGHBORHOOD DO YOU LIVE? * DO YOU HAVE EXPERIENCE IN RECEPTION? Workplace: On-site employment