Host

Description

Job Summary: The Host will be responsible for welcoming customers, seating them, ensuring facility and service quality, and creating a welcoming atmosphere with excellent service. Key Highlights: 1. Greet and seat guests courteously and efficiently. 2. Maintain the cleanliness and appearance of the dining area. 3. Collaborate to address guest needs and resolve issues. **Host** ======== Location: Hyatt Ziva Cancun City: Cancún, ROO, MX, 77500 Date: Apr 28, 2026 Due to our expansion, we are seeking talented, experienced, motivated, and proactive individuals who view challenges as opportunities, believe in their abilities, and possess versatile competencies. We value those passionate about learning, growing, and innovating—striving for success and creating memorable experiences. Join our team to continue building our success story together. **Job Description** -------------------------- As a Host, you will be responsible for welcoming customers, seating them at tables or in lounges, and ensuring facility and service quality. This is an entry-level position focused on excellent customer service, creating a welcoming environment, and maintaining the dining area’s cleanliness and order. **Job Functions and Responsibilities** -------------------------------------------- * Greet guests upon arrival, making them feel welcome and appreciated. * Seat guests at tables or in lounges efficiently and courteously. * Take phone reservations and manage the reservation book. * Maintain an accurate waitlist, ensuring guests are seated promptly. * Assist in maintaining general cleanliness and the appearance of the dining area and entrance. * Work closely with servers and other staff to address guest needs and resolve any issues. * Communicate effectively with guests to ensure their needs are met to the best of our ability. * Complete additional tasks or responsibilities assigned. **Work Experience** ----------------------- * Entry-level position with limited prior training or relevant work experience. * Acquires basic skills to perform routine tasks. * Work is prescribed and completed with minimal autonomy. * Works under close supervision or clearly defined procedures. * Has 0–1 year of work experience. **Competencies** ---------------- Interpersonal skills Functional job knowledge Leadership Problem solving Teamwork and collaboration Accountability Business acumen Advocating for guest needs Self-development Impact **Education** ------------- * High school diploma or equivalent preferred. * A combination of education and experience will be considered. **Certifications** ------------------- * Certifications may be required or preferred. If you believe you meet the above requirements, we look forward to receiving your application! All applicants will be evaluated and considered for opportunities at PLAYA without regard to race, color, religion, sex, sexual orientation, age, genetics, gender identity or expression, national origin, or disability. Application ID: 19344 **Screen readers cannot read the following map for job searches.** ----------------------------------------------------------------------------- Please follow this link to access our Job Search page to search available job openings in a more accessible manner. '); // hack to force browser to not cache iframe results, even though URL may be different var \_iframe \= document.getElementById('iframe'); \_iframe.contentWindow.location.href \= \_iframe.src; //]]\>